Reporting Harassment from Loan Apps: A Guide by FCCPC
The Federal Competition and Consumer Protection Commission (FCCPC) has taken steps to address the growing concern of harassment by loan apps, particularly in cases of repayment failures. In a recent post on January 31, the FCCPC provided a detailed guide on how to report such incidents and ensure fairness for consumers.
A Message from FCCPC
The FCCPC emphasized that no consumer should live in fear of harassment from loan apps or unfair businesses. The commission reassured Nigerians that they are committed to protecting consumer rights and ensuring that businesses operate fairly.
How to Report Harassment
To report harassment from loan apps or unfair businesses, consumers can follow these steps:
- Lodge complaints online: Visit the FCCPC website at www.fccpc.ng.com and submit a complaint.
- Email: Send an email to the FCCPC with details of the harassment.
Knowing Your Rights
The FCCPC encourages consumers to be aware of their rights and to report any incidents of harassment or unfair business practices. By doing so, consumers can help create a fairer and more transparent marketplace.
Conclusion
The FCCPC’s guide on reporting harassment from loan apps is a welcome move towards protecting consumer rights in Nigeria. By providing a clear and accessible channel for reporting incidents, the commission is empowering consumers to take action against unfair business practices.
