Access Bank App Outage: Father Loses Daughter in Medical Emergency
In a tragic turn of events, a single dad working offshore lost his 9-year-old daughter in a medical emergency due to the failure of the Access Bank mobile app. The app’s outage, which began on a Monday morning, prevented customers from accessing their accounts, making transactions, or even logging in. This critical service failure had devastating consequences for the offshore worker, who was unable to pay for his daughter’s emergency medical treatment.
The incident sparked widespread outrage among Access Bank’s customers, who took to social media to express their anger and frustration. Many criticized the bank’s poor service and frequent technical issues, demanding answers and accountability. The bank’s failure to provide reliable service during a critical moment led to the loss of a young life, leaving the father and the wider community in mourning.
This incident underscores the importance of reliable and accessible banking services, especially during emergencies. It also highlights the potential consequences of technical failures in an increasingly digital world. Access Bank has yet to issue a statement addressing the incident or outlining steps to prevent similar tragedies in the future.