Complete Steps on how to link your NIN with MTN App

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Here are the step-by-step instructions on how to link your National Identification Number (NIN) with the MTN app:

Prerequisites:

  1. Ensure you have an active MTN SIM card.
  2. Download and install the MTN Mobile App from the Google Play Store or Apple App Store.
  3. Have your NIN handy.

Step-by-Step Instructions:

Method 1: Via MTN Mobile App

  1. Open the MTN Mobile App.
  2. Tap on the menu icon (three horizontal lines) and select “My Account.”
  3. Scroll down to “NIN Registration” or “Link NIN” and tap on it.
  4. Enter your 11-digit NIN.
  5. Confirm your NIN by re-entering it.
  6. Tap “Submit.”
  7. Wait for a confirmation message.

Method 2: Via USSD Code

  1. Dial *785# on your MTN line.
  2. Follow the prompts to enter your NIN.
  3. Confirm your NIN by re-entering it.
  4. Wait for a confirmation message.

Method 3: Via MTN Website

  1. Visit the MTN website ((link unavailable)).
  2. Click on “My Account” and log in.
  3. Scroll down to “NIN Registration” or “Link NIN.”
  4. Enter your 11-digit NIN.
  5. Confirm your NIN by re-entering it.
  6. Click “Submit.”
  7. Wait for a confirmation message.

Verification

After submitting your NIN, MTN will verify it with the National Identity Management Commission (NIMC). You will receive a confirmation message once the verification is successful.

Troubleshooting Tips:

  • Ensure your NIN is correct and active.
  • Check your network connection.
  • Restart the app or try again later if you encounter issues.

Important Notes:

  • Linking your NIN with MTN is mandatory as per Nigerian Communications Commission (NCC) regulations.
  • Failure to link your NIN may result in SIM deactivation.

For further assistance, contact MTN Customer Care:

  • Call: 180 (toll-free)
  • Email: customercare@mtn.com
  • Visit: MTN website ((link unavailable))

Remember to keep your NIN and SIM information secure.

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